The care my mom received was excellent. The staff are so good and helpful — she was treated with so much respect and dignity. Her room was always clean and tidy. I would recommend this home to anyone looking for elderly care.
S S
Daughter of resident · December 2025
Reply from Bal Bisla: Thank you so much for your kind words. It was a pleasure to have your mother as part of The Leylands family.
My mom had been a resident for 7 years with dementia. The owner, staff and manager go above and beyond. True angels — they became her family. At the end of her life she felt loved and passed away peacefully in her lovely room feeling safe.
Tracey B
Daughter of resident · October 2025
I cannot heap enough praise on the whole team. My 94-year-old mom arrived bedbound and unresponsive. After just two weeks she was joining in with activities and actually walked into the visiting room with a smile — something I didn't think I'd see again.
Michael P
Son of resident · November 2022
Reply from Bal Bisla: I am very proud of my team and how they have worked with your mother to increase her confidence and get her walking again.
Staff have, without exception, been wonderful, caring and compassionate. They kept my father safe throughout the pandemic with great competence and sensitivity. I cannot praise them highly enough for nearly four years of outstanding care.
Anthony J
Son of resident · July 2023
The care my dad received was absolutely wonderful. All the staff are so kind and kept me informed throughout. He really praises the food. Nothing was ever too much trouble — it felt like he was part of The Leylands family.
Tracey R
Daughter of resident · December 2022
I cannot thank the manager and wonderful staff enough. They were so caring with Dad and even accommodated our wishes for Punjabi vegetarian food. They were brilliant at keeping us updated throughout his stay. Thank God for people like you.
Jas M
Son of resident · November 2022
